Flixbusses are the worst! This trip to Italy and back was the worst of my life! First I've got a message 29 min before my ride that the bus will be about 1h late. But....the bus came 2,5 h late. The passengers were completely cold and when I contacted the office they only proposed me a refund.... And what about refund of my time and my health! And missed my connection. My second trip was to Pisa and the timetable was saying that we are coming 30 minutes earlier. The bus driver decided to stop for 15 minutes at the expensive café and we came to Pisa 10 min later than the schedule. But the last drop was that I've asked in advance about stopping at the border just for putting the stamp on my tax form, the document was filled and I should become a refund online, just need to put a stamp on the border. The office said me: yes, you will stop at the border. I also asked one driver and then his colleague for stopping at the border. There were no cars or buses at the border, we were coming earlier to the border, but.... guess what? Nobody stopped!!!! And the driver told that he hasn't understood me. Then why he said Yes,No problem?!