I ordered a hoodie as a Christmas present on 11/27/20 and they took out the transaction amount of $103.35 from my checking account on 11/29/20. For a week I have received several emails saying that an error occurred with my order so I called Foot Locker Customer Service today (12/8/20) and the first time I called, I was hung up on. So I immediately called back and was transferred around by several different people until I got to someone who finally figured out that they basically lost my package and couldn't replace it but that I would get refunded. So after about two hours of going back and forth I get an email confirmation about my refund going to a card that I do not own. I explained to 3 different people (cuz they kept transferring me) that they have the wrong card information and that the money was taken out of my checking account so they should fix the issue and refund me to my checking. They said they couldn't do that and told me to call apple pay cuz they must've created an account for me and that's why the numbers aren't right. I called them and Apple Pay then says that they do not create account numbers that they're just a virtual wallet and to call my bank. My bank then says that they do not have an account for me by that number so now I have to place a request to refute the purchase via my bank to see if I can get my money back because Foot Locker is stupid. I just spent THREE HOURS talking to about a million different people only to be hoodie-less and $103.35 poorer. F$%# FOOT LOCKER.