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shan
The worst online shopping experience I have EVER had, never received the package as footlocker decided to only print my City as my full address - not a case of my own human error as this has happened to my mums order and my friends order as well. So, I never received the package as UPS returned it to footlocker - 3 weeks ago. Not once was I given any sort of updates or anything from footlocker, I had to wait over an hour in a virtual queue of over 100 people, to get in contact with customer service who told me they didn’t know why it was sent back. It’s been 3 weeks and I have still not received any refund, nor am I any closer to getting a refund. Footlocker is impossible to contact, and if you do manage to get a hold of their dreadful customer service team, it’s impossible to have any issue resolved as they have no idea how to do their jobs. Looking like I have no choice but to take this further, save your money for a good business, don’t waste your time or money here.
3 years ago
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Foot Locker has a 1.6 average rating from 270 reviews

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