I recently visited a shoe store, FootLocker, located at 7700 West Northwest Highway, Suite 420 Dallas, TX 75225. My main purpose was to buy a pair of shoes, and while browsing, I came across some stylish Air Jordans. Being relatively new to the world of shoes, I sought advice from the knowledgeable servers present in the store. They were all dressed impeccably, and I admired their sense of style.
However, my experience took a negative turn when I realised that the servers, who happened to be Nigerian ladies and gentlemen, were not as welcoming or polite as I had hoped. Instead of providing helpful information, they made hurtful remarks and jokes about me and my friends, sometimes even switching to a language we couldn't understand. This behaviour continued throughout our interaction, leaving us feeling disrespected and uncomfortable.
Regrettably, instead of offering helpful guidance, they constantly made fun of my friends and me due to our limited knowledge about shoes. Their behavior, accompanied by bursts of laughter and comments in a language we couldn't understand, left us feeling disheartened and uncomfortable.
It was disappointing to observe that the servers treated other customers, particularly white individuals, with warmth and courtesy. Despite being grateful for their assistance whenever they brought us shoes to try on, the disrespectful behaviour persisted.
In conclusion, I did find a pair of Air Jordans that I liked, but my overall experience at the showroom was marred by the servers' unkind and inappropriate conduct. As customers, we should expect equal treatment and respect, regardless of our background or ethnicity. I hope that in the future, the store takes measures to ensure that all customers are treated with fairness and courtesy, promoting a positive and inclusive shopping environment for everyone.