Although I've been a customer at footlocker for many years and been relatively satisfied, today I visited a footlocker/house of hoops on oxford street in London, England and had such a terrible experience. There were way too many employees than needed, all standing around talking to one another. They cringed at the thought of actually providing assistance and showed such a lack of respect and professionalism. Extremely disappointed in this experience, would not return in the future nor would I ever suggest for someone to go. I would've given zero stars if it was possible.