So last week Friday June 19th I purchased an item (a pair of sneaker) using the footlocker app . Keep in mind before using the app I called the footlocker store first to find if they was doing curbside pick up at 408 Fulton Street , Brooklyn location .. the staff explain yes . So I proceeded the first time ever using footlocker app as I hate online shopping. So when I searched for the pair I made sure to check that they have it on stock on that store and I wanted a curbside pick up , how is the app still wined up putting ship to store After purchasing it , When I never ask for that? I called the store and they said a lot of customers are also saying the same thing and they don’t know why it does that ? The app also mentioned it will be delivered between 5-6 business day and I should get a confirmation email that they received my order .. but never received an email that it’s shipped as of yet ? So I try calling customer support every hour .. “it still saying I there are unavailable to receive calls .. I try emailing it and it only gives you questions not a live chat . This app is ridiculous and footlocker is ridiculous . I ordered last week from another store the same day at a clothing store online and I already got a shipping email from them . I also order Macy’s for a curbside pick up and I received my item the same day by picking it up so it’s not like I don’t know what I chose . BUT FOOTLOCKER COME ON .. yah need to do better because I’m really expecting this item as I already payed . If yah can charge me the same day I expect my item when it said on the app and online .. footlocker is a big organization there so many employees working there .. there shouldn’t be no reason that NO ONE IS ABLE TO PICK UP CALLS AND RESPOND TO YOUR ORDER AT A TIMELY FASHION .. if I don’t get my item I will report and request my money back so I can get my purchased that’s needed this week . “ FED UP CUSTOMER