First visited here a few days ago we was asked to return and given 50% off of our next main meals as a sorry and asked that we would hopefully return again after serving us uncooked/raw food, we returned today as a birthday treat with our children only for the child's meal to be full price with no drink or desert included, we also had to return the bacon and cheese loaded fries twice due to the chips being cold then the bacon not cooked and stone cold, it was literally raw bacon on chips, it was disgusting. Our 9 year old boy asked the waitress if we could have the happy birthday for myself as it was my birthday, they played it 3 times for others but not once for us he was actually sad that they didn't listen, considering when booking online for the reservation days previous in the special requests section I put mum's birthday they could have at least tried to or at least answered my child other than a maybe later and walked off. We were politely asked to give them another go by their waitress Paige.V on our last visit, she was so apologetic I honestly thought it was a one off but after the attitude and lack of cooked and warm food we shall not be returning, such a shame as we regulary have meals out as a family but this place by far I can honestly say needs new staff and new chefs.