Ordered a card for my sons 18th a week before his birthday. Waited and waited but card arrived 2 days after his birthday. (7 working days in total). NOT GOOD ENOUGH FP! I contacted FP customer services and all they had to say was the standard Covid-19 delays. I have used the royal mail to deliver over 50 letters since lock-down and none of them have been late (I use signed for service so can see delivered date). I can only assume that it's either taking longer to get from Guernsey to the mainland or they didn't actually ship it on the day the said they would (I suspect the latter due to limited workforce as per their website). Not a happy customer and won't be using them again.