I received flowers via Funky Pigeon at the weekend. They came without a message and therefore it was impossible to know which family member or friend sent them. I contacted FP.com with all the package details and a request they trace back in their system to establish what the message was. I received a response that FP.com was unable to provide any details due to Data Protection, that I should contact all my family and friends to establish who sent them to me! This is a misuse of the Data Protection Act and despite repeated requests from me for them to provide me with the sender's message (something the sender would obviously wish me to know) FP.Com refuse to do so. They also refuse to refer back to the sender, relying on me to trace who sent the flowers. This is a company that takes no responsibility for their poor tracking system. There are several excellent companies in the market delivering flowers efficiently, this is not one of them!