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Anonymous
I hope this company goes out of business. They lie about everything- their promos, their advertisements, cancelling memberships, cancelling orders, refunds, you name it. They are complete garbage. I signed up for a 30 day free trial to get free deliveries on my orders. 30 day trial says you can cancel anytime within 30 days. As soon as I signed up, delivery charge wasn’t taken off the bill. Chatted with them online to resolve it. Turns out you need to reach a certain total amount to get free delivery, which they don’t tell you until you sign up for the membership. The customer rep was rude and said he would refund me my delivery fee but not cancel my membership because I’ve already used the benefits. Why advertise a 30 day free trial then? Being that I signed up for a free trial I am entitled to try out the benefits without any obligation to keep the membership. They’ll lie and change up the rules just so they can squeeze as much dough out of you as they can get away with. Avoid them at all costs.
3 years ago
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grubHub has a 1.1 average rating from 1,342 reviews

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