Problems: missing meal, missing drinks, missing dessert tortilla for kids meal, and the food was tipped over in the bag with liquid pooling in the bag. When I texted the driver, he/she was dismissive. Customer service refunded the missing meal and part of one of the kids meals but were unwilling to give any kind of credit or even an apology. The fact that I have to go out and get food to replace the missing meal defeats the benefit of grubhub. I feel like I should receive a sincere apology, assurance the driver was talked to and a credit for a free delivery/food. Otherwise, I have no reason to try this service again.