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Tina
Horrible experience. My first and LAST Grubhub order. I ordered two meals from McDonald's. Paid $40 after nearly $20 in fees which is ridiculous enough. But I didn't feel well enough to go out, and the convenience was worth the exorbitant fee. First, the driver went to the next town northwest from me which added 30 minutes to my delivery time! I think she was confused as to which restaurant I had ordered from. Then, she finally gets here and I didn't get anywhere close to what I ordered. I received 40 nuggets with NO sauce and three EXTRA SALT PLAIN HAMBURGERS. I reached out to the driver who felt bad... but not very helpful. I requested a refund and GH only refunded the food portion. I was still charged $19 in fees and tip! That's ludicrous and terrible business practice. I'm out $ for absolutely nothing except aggravation. WHY AREN'T DRIVERS ASSURING ORDER ACCURACY?????? Never again will I order through Grubhub.
3 years ago
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grubHub has a 1.1 average rating from 1,342 reviews

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