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Anonymous
I am so disappointed and upset with my experience with grub hub. I will never place an order again. I placed my order for a 5:30 delivery. The restaurant was not far from my house. Received confirmation and all. Right before 5:30 I get a message my order is on its way. And then a confirmation of delivery. Well it wasn’t. I called customer service and they apologized and cancelled the order …. Called the restaurant and they never received my order, made my order, or had a grub hub delivery pick it up!!! I called grubhub back and they agreed to replaced my order with no charge. I was given the same order number as previous and the order was never placed!! 3 hours later I have no food, hungry children. I was lied to and made false resolution. NEVER AGAIN
1 year ago
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grubHub has a 1.1 average rating from 1,340 reviews

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