Placed order and about 25 minutes later I received a message to keep my phone handy the driver was arriving soon. I waited another 10-15 minutes while the map showed the driver within a couple houses from mine. Finally my app showed my order was delivered but it wasn't on my doorstep. I called the driver April and she said that she left our order on a snowbank. My husband walked up and down the street and our order was nowhere to be found so I checked for the photo the driver leaves when delivered and there was no photo. I called the driver back and asked where she left our food and why was it left in the snow bank and she told me that she tried calling me and then grubhub tried calling me (Yet I never received a call) and grubhub told her to leave our food in a snow bank. She said she had to pick up another order in 10 minutes and would not come back. I dont think she ever dropped our order at all. Who leaves food in the snow without taking a picture. Driver April then said she contacted the company to have me deactivated from using grubhub. Driver April in Pocatello Idaho is dishonest and should not b e delivering at all.
10 months ago
grubHub has a
1.1
average rating
from
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