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Anonymous
We only got half of our order delivered, and the customer service agent wouldn’t give us a refund big enough to compensate the service fees. We lost money re-ordering what was missing from our order. It’s two hours later and we’re still waiting for part of our order to get delivered. The restaurant worker confirmed she had the whole order at the restaurant and ready to get picked up after it was placed. We tipped ahead of time and have no way of taking away the tip for the driver and now have to re-tip another driver to bring the rest of our original order. Will never use GrubHub again after today.
9 months ago
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grubHub has a 1.1 average rating from 1,330 reviews

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