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Michelle
This review isn't necessarily against the restaurant. I was missing my soda. So i'm not sure if the driver just didn't give it to me or the restaurant didn't give it to them. This review is more about grubhub. The customer service and the drivers that they are hiring are incompetent. It's getting worse. I tried to call and help with instructions. All I get is no speak english. My delivery tonight was cold because I basically had to figure out how to translate. I noticed that they were lost. Not even in my park. So apparently couldn't even read the address for the mobile home park. Last week my order was delivered to somebody else not even in the park. As soon as it said delivered I tried to get a hold of the driver and they were very rude and once again using the no speak english. Over the last year and I don't order much. My order has not been delivered three times. Two other times I had to meet the driver somewhere. I'm over it. I believe this is the last order.I will get through Grab hub. I used to drive for them about four years back. So I know mobile homes can be a hassle. I would either call the customer and have them give me directions. Most mobile homes have a park map right at the clubhouse as you enter the park. Yes takes a little bit more effort to get out of your car and look at the map and get back in and then deliver the food. That is what customer service is.
8 months ago
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grubHub has a 1.1 average rating from 1,328 reviews

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