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Anonymous
I’ve ordered from Grubhub many times. At least half the time there’s something wrong with my order. Many times, I’ve been delivered someone else’s food while my order was given to someone else. Many times I’m missing whole items. These apps are supposed to make food delivery easy and convenient but for me most of the time it’s a hassle to correct my orders, or wait twice the amount of time frontage my correct order replaced and delivered or having to request refunds. I’m getting really tired of tipping drivers who can’t even pick up fast food correctly. I try to use the messaging feature to communicate with the driver but more often then not they never answer or reply. Half the time they don’t even speak English so I can’t communicate with them at all. I’ve never had this many issues with Favor or DoorDash.
8 months ago
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grubHub has a 1.1 average rating from 1,327 reviews

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