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Anonymous
Just tried Grubhub for the first time thru Amazon Prime. The driver refused to deliver my order to my door as he couldn’t turn his car off for some reason, and wanted me to come out to him. I advised that I am handicapped and cannot leave my apartment as I cannot go to the parking lot because of my chair. He then started texting me in Spanish, and threw my order on the ground outside. It’ll be there until my nurse comes tomorrow, and she’ll have to take it to the dumpster. To be fair, I called Grubhub and received excellent customer service. They sent me a refund and generous discount, but I have to motivation to try them again.
7 months ago
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grubHub has a 1.1 average rating from 1,321 reviews

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