I ordered delivery from Boudin Bakery in Walnut Creek, CA, and the driver dropped off the order outside my door, took a photo, and sent it to my phone. I went to the door and saw him walk away thru the door viewer, opened the door...and the order was gone. The driver picked it back up and walked away with it! He was near the elevator down the hall a short ways, and I called out and said that's my order, you have the right apartment (I thought he thought he had the wrong apartment number), he walked back with the order and said some random person in the building tried to take my order. I thought that was very odd, and said, oh, really, and just took the order from him. When he took the photo, there was no straw in the milkshake, but when he handed me the order, there was a straw in the milkshake and the security seals on the bag were open! It was all very, very creepy. GrubHub gave me a $5 credit, but I won't be ordering from GH again. This was way too creepy. You buzz people like that inside your building, and allow them to walk up right outside your door. You have to trust them a little bit to do that, and that's what I did, and that weirdo stole my order and was gonna drink my shake before he even got on the elevator. THAT is creepy. GH needs to vet their drivers better.
7 months ago
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