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Anonymous
Horrible. I ordered food from a restaurant in my town, in the same shopping center as the target I was picking up an order at-after I ordered, I went to check email for confirmation/receipt and realize it was sent to a restaurant in the town over from me. I got on the grub hub chat and they were useless. I said the blame is on you guys, I double checked my pick up address! They said too late, it’s already been sent to restaurant and disconnected the chat. I made sure it was at my shopping center because I was going to be there anyways to curbside pick up at the target right behind it. But nope, no refund, nothing. Rude customer service. Horrible. Never again. I shared the experience with friends and family and my kids and they’ve shared the experience as well. It was my first experience with them and my last. Since then, all my family and friends and kids teenage friends in high school, who use it weekly have deleted grub hub app and USE DOOR DASH, they are awesome!!!
7 months ago
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grubHub has a 1.1 average rating from 1,320 reviews

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