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Anonymous
Grubhub delivery driver’s get 2 strikes today. I ordered from a local restaurant. A (3) Combo meal (enchilada, taco, chili relloni with rice, beans and a side salad). The only thing Grubhub driver brought delivered was a photo of my food at someone else’s home, when I called Grubhub I was told my apartment number is not in profile. I double checked and my apt # was listed in two fields. The support person was nice and submitted order again. The saga continues. The 2nd order got deliver. This time they delivered a soup and a Pepsi which I did not order. It was obvious it wasn’t a meal. It appears Grubhub drivers are fairly new or just too lazy to double check the orders when they pick them up And don’t need to look fur correct addresses prior to delivery. I normally don’t write a bad review on a company but twice messing up means drivers aren’t trained properly or need to seek out better driver’s. We pay a pretty penny for services like this. I am satisfied I got a refund on both orders and placed a new order to one of their competitors. If you order from Grubhub don’t do it if you are sick and hungry like I am now, or just plain hungry. You may never receive it ir may get someone else’s order.
5 months ago
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grubHub has a 1.1 average rating from 1,317 reviews

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