PLEASE BEWARE DO NOT USE GRUBHUB: PLEASE read my experience..below: 8/20/2024 Please stay away from ordering thru GrubHub or you will likely loose your money. I placed an order which Supposedly they accepted restaurant order. They sent me an email that they will contact me when order was ready. When the time of an hour went by and they didnt send email about my order, I called the actual restaurant. The restaurant indicated they had no access nor dealings thru Grubhub. They Only did orders thru Doordash or Uber eats. As instructed by the restaurant, I then proceeded to place the order by phone, picked up myself & paid cash. Initially I saw the charge from GrubHub on my CC as pending. When I saw that it posted the next day, I called GrubHub and spoke to 2 different (foreign, Indian personnel) who both indicated I could not get my CC money refunded because it was 48 hours after the inital order..well actually it had not been 48 hours, (but 36 hours) however they indicated they would not be refunding my money back to me. I told them, I could provide a receipt from the restaurant which shows I paid cash, however they refused to issue a refund. When I asked why are they allowed to keep my money when I didn't receive any service nor merchandise from GrubHub. He sounded like a broken machine and kept repeating the same thing over & over. Saying "it been more than 48 hours and the system won't let me refund. When I asked to speak to someone who may be more knowledgeable, he repeated the same thing and said I'm sorry mam. I am putting this request against GrubHub thru BBB, Attorney General, and anyone who is available to listen. This company should not be allowed to get away with this because I am sure they may be doing this to other consumers as well..SO if you do not want your $$ stolen,.please don't use GrubHub. They are FAKE