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Anonymous
I cannot say this enough stop ordering from GrubHub or using any source of apps last week I ordered food and it was taken to the wrong address left on the ground I was not called even though the instruction says do not leave on the ground call and I will come down to get it. Then when I reached out to him I informed him that it was at the wrong location not sure how the address got changed because you've been delivering to me for 6 years at the same address, he sent me a picture and then even try to bring it down the street where it should be contact GrubHub explain to them how is he going to leave my food and not bring it to me after I explain to him that was the wrong address they gave me a credit went to use the credit and was charged extra money to use the credit this is not the first time GrubHub has charged me fees when their drivers are the ones who makes the mistakes if you are able to give me a credit you're able to zero out the fees due to their error. We have to stop supporting GrubHub and any other source because they are not good customer service and it's always an issue they have poor customer service they do not try to help they tell you what they're not going to do and tell you you have to pay more for the credit basically you are paying to get a credit. We have to stop using GrubHub they need to go out of business and restaurants need to go back to delivery drivers
4 months ago
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grubHub has a 1.1 average rating from 1,315 reviews

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