I will have the opportunity to rate this delivery service, I would give it a -0.0 rating. This is the second time I have used them, and once again they delivered my food to the wrong address. Not only is their communication system poor when it comes to addressing issues, but the only way to contact them is through their customer service chat. After waiting 55 minutes, it took an additional 10 minutes to finally connect with someone via chat. After another 15 minutes, the representative ended the conversation by saying they would cancel my food order and refund the money to my account instead of reordering my food and delivering it correctly. They sent me a photo of the delivery to the wrong house.. the worst part about this, is that you don’t need to be genius to know the home’s door they left the food on the floor has a big locker on it and it was obvious that nobody lives in that address. This is by far the worst service I have ever experienced.👎
2 months ago
grubHub has a
1.1
average rating
from
1,143
reviews
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