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Evan F
Driver didn’t follow instructions on order. Bridge is out by our house and put that in the delivery instructions to take the other road that avoids that bridge. Driver instead of following the instructions went to the closed bridge and then cancelled the order. Should have taken the extra 5 minutes to drive around to the road left in the instructions. Then their customer service center called and told me it was cancelled and I explained that there is 3 other ways to get to our house that aren’t closed. She then told me she credited the order instead of having the driver deliver it. Then she hung up on me. Absolutely disgusting customer service.
1 month ago
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grubHub has a 1.1 average rating from 1,143 reviews

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