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Anonymous
I usually use GrubHub since my college gives me a free membership with them, but I recently had an order that was delivered to another building two blocks away and (obviously) issued a complaint. I was glad to have found my lost breakfast on my way to class, and I know campus addresses can be confusing for people sometimes, even if it’s just a regular street address close to the restaurant I ordered from. What bothered me, however, was when I went to reorder my meal because I still did not feel like walking thirty minutes for breakfast, the prices on my Grubhub had increased. Same restaurant, same menu, except everything was at least .50 more expensive than it was when I ordered an hour before. I don’t want to say I was penalized for politely complaining, but I honestly think I was. Complaining more won’t really do anything, but it does make me feel better, so here I am.
2 weeks ago
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grubHub has a 1.1 average rating from 1,150 reviews

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