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Suzanne a
They have cancelled multiple orders over the past three weeks due to the fact they hire incompetent drivers that don’t have dependable transportation. Recently the driver said that Grubhub is unorganized and pull orders off them but can’t locate a new driver so they start cancelling orders. It took 2 1/2 hours to get my food and they wanted me to take the food that the restaurant said had been sitting there all that time. This time driver got a flat tire asked if I could come meet her then wouldn’t answer text received call from driver support saying they cancelled it. I asked her to call the driver and see where she was because I had agreed to meet her but then she wouldn’t tell me where she was. The driver support rep said she couldn’t call the driver. I asked for a manger she said she couldn’t give me a manager. I asked her what does she do? She said she calls to cancel-that was literally all she could do. The most unorganized and pathetic company I’ve dealt with. I don’t normally leave reviews but this is just over and over poor service.
1 week ago
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grubHub has a 1.1 average rating from 1,150 reviews

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