I am having a major problem with Grubhub, and after a lengthy phone call and 17 back-and-forth emails, resolution is no where in sight.
The problem is that my credit card is being charged monthly for a Grubhub+ subscription, but to my knowledge, I have never signed up for this service. In one of the emails from Grubhub, they told me that they cannot cancel my subscription because there is no subscription on my account! Yet, the automatic charges keep coming.
Every time I respond to one of their emails a different customer service representative responds back. The new representative seems to ignore previous correspondence in the email chain. I am asked repeatedly for the same information. This is a customer service nightmare!
I have asked my bank to block all future charges from Grubhub. Hopefully that will force the issue. This is unbelievably frustrating!
5 days ago
grubHub has a
1.1
average rating
from
1,143
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.