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David H
When we first moved into Santa Monica, I tried Grubhub. All information was accurately given. I added instructions to make parking and the delivery as possible. The driver showed up at an address on the beach. Our address was 28 blocks away. That was 2 years ago. I placed an order with Sweet Lady Jane today. The driver calls and is lost. He asks me to drive 26 blocks to meet him and get food. Then, customer service calls. I am inclusive. But, the comprehension was so difficult with simple information, “Tell him to make a u-turn and dive 22 blocks. Then, take the first parking space if need be, I’ll be standing and waving with a flashlight. The food never arrived. I have asked for a refund. According to some of these reviews, I might as just save time and call the bank.
3 weeks ago
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grubHub has a 1.1 average rating from 1,314 reviews

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