Grub Hub's refund policy is UNACCEPTABLE. The driver did his/her job fine; no complaining about that. The Restaurant did not include my entire order; I contacted them to see if they will send the missing food; they can't. Spoke to the Manager and was told it was their fault and I should get a refund from Grub Hub. Calle Grub Hub Customer Service and explained the problem. On a $57 dinner order ALL that GH would refund--no...CREDIT me is $7!!!!!!!!!! They receive the full amount from the restaurant for my incomplete order and cannot refund me the restaurant charge. I will not be using Grub Hub in the future AND I WILL be letting friends/family about this experience. I am actually offended. By the way, the GH rep. was very nice...but the refund/credit policy SUCKS.