I entered my street address, placed my order, then on the confirmation screen I saw it sent my order to a franchise location 30 minutes from my house. There should be a cancel button immediately on the confirmation screen. I went immediately to the help section to cancel and it told me the order was sent and nothing can be done. I only ordered through here because my company gave me a gift card. I always order through Uber Eats if a restaurant doesn't do their own ordering. Uber Eats also allows for order canceling/modification through the app. I would never recommend Grub Hub to anyone, and by the review here it looks like a lot of people feel the same.