Horrible customer service. We ordered from STK Scottsdale on Christmas, received an inedible meal, and were promised a refund by the restaurant. When they failed to process it, they told us to go through DoorDash—only for DoorDash to refuse, claiming it was ‘too late’ to request a refund. So, because we trusted the restaurant to do the right thing, we’re now out a ridiculous amount of money for food we couldn’t eat. DoorDash does not protect its customers and will hide behind policy rather than actually making things right. Beware of their lack of accountability—you’re better off ordering directly from restaurants that actually care about their customers.