I ordered a meal from one of my favorite restaurants, Lotus Thai in Memphis Tn. I never got the food. The driver was in touched, I saw a call hours after. I have live chat, phone call in an effort to be reimbursed for 50.28, They asked for my order number and I supplied everything that they needed. They said its beyond 48 hours so they will not reimburse. I asked, Is this the way you treat your customers? the young ones on chat was nice, kind, they were in sympathy however I am still not able to get the funds. I just wrote an email to your corporate office regarding this matter. Grubhub no matter how big you are if you treat your customers this poorly, its only a matter of time that you will feel the effects of negative things you have caused. I would not even given any star, but I had to choose even one to write this, however your company is not even deserving of the one star.