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Dale Bolen
Grubhub is horrible. I wish there was a way to give 0 Stars. We ordered our meal from KFC at 7:13 p.m. on Mother's Day. The confirmation email said it would be delivered at 8:19 p.m. then we got another email that said it would be delivered at 8:24 p.m. at 8:50 p.m. I called KFC to find out that it had not even been picked up yet. I called GrubHub and after three people finally got a manager to talk to me about my order. He said that the driver had picked it up at 8:52 p.m. at which I told him about the other emails. Then I thought to have him hold and I called the manager KFC by this time it's 9:15 p.m. and she confirmed that the driver had not picked it up yet. At this point there is nothing that the GrubHub manager could say or do he obviously has drivers that cannot be counted on and drivers that lie. Now after reading the other reviews I understand why GrubHub has two stars. I will never use them again and neither should you. On the upside KFC manager made sure that we had a warm meal. Did not charge us for it. Kudos to KFC
4 years ago
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grubHub has a 1.1 average rating from 1,343 reviews

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