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Anonymous
Grub Hub USED to be pretty decent. I'd get my food in a timely manner. The food was as i wanted it to be. Hardly any complaints... But last night they single handily(?) managed to completely mess up my order, and when my sister called customer support/service they came off as rude. I guess we got a refund, but like... would've been nice to know what exactly happened to my food. We received another person's (some guy named Sean) order, after having the delivery delayed for who know what. We only realized when we saw food we didn't order, and the other receipt in the bag WITH my receipt. Only part of MY order we got were the drinks basically. Couldn't contact the person who delivered the food, because maybe for some reason he was delivering two people's orders at the same time?? idek. but like probably the Taco Bell I ordered from's fault too, for whoever was the clown that put my receipt in Sean's bag with his food. i only ordered like 2 entrees (one with some add ons), 2 cinnamon twists and two drinks. How you gonna mess that up with the seven items that definitely costed more on Sean's order?? also ALSO there was no way for me to apply the free delivery option for making an order of over $15 dollars while using grubhub. I mean unless they stopped free delivery, but if so... maybe change your freaking ad?? such a stressful experience. never using grubhub again. Probably not gonna order from that specific taco bell either. smh
4 years ago
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grubHub has a 1.1 average rating from 1,343 reviews

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