It is overwhelmingly incomprehensible how negligent their staff and drivers are. In spite of the many years as a loyal customer to their brand and service. I have a track record for using Grubhub services twice per week, on average. I have been a consistent and loyal customer of Grubhub and I have yet received any consideration from them to rectify the poor service, incorrect deliveries, slow drivers, and mediocre customer support. These issues occurred even prior to the recent acquisition by Just Eat Takeaway and I anticipate will continue to perpetuate even under this new European brand. This is why I am officially ending my membership and business with GrubHub.
The competition in the food delivery space is increasing exponentially and it baffles me to see such mediocre care for good customers by GrubHub knowing the insurmountable risk that surrounds the company and its workforce.
After over 8 years of consistent customer loyalty I hereby discontinue and disengage from conducting any form of business as a customer and as of this upcoming Monday I will dissolve all my GRUB stocks.
I encourage you all to follow my direction.
4 years ago
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