Poor quality dress - zip came away from its runner on second wear. Whilst at work! There was enough slack in dress for this not to have happened. Notified the customer service team at Hobbs but because I purchased the dress from a concessionary outlet they said they could not help me further. I thought they might want to check the dress but they just wanted to shift the burden. Real shame as I thought it was a quality brand. I’m now nervous about wearing the other Hobbs dresses I purchased. In comparison a few years ago I bought a Jigsaw dress and the wool unravelled and they simply switched it for me , no fuss once I had explained what happened and showed the dress. I would be nervous re future Hobbs purchases.