I bought a pair of own brand rubber gloves and shortly after started with a horrible burning, itching rash on my hands and wrists. At first I thought it was hand sanitiser so I discontinued use but rash only got worse. I was prescribed hydrocortisone which didn't help so went to a pharmacist who suggested eurax and asked if I wore rubber gloves. I went home and put the gloves on and the rash was in the exact same place. I went to the store to ask their advice and they told me to email via the contact us on home bargain website, which I did. I explained that I'd had an allergic reaction to your gloves and this was a first for me as I've always used rubber gloves. I was asked to send pics and the details of the gloves which I did. Then I was told I'd had an allergic reaction in the reply and that they hoped it didn't last too long. I'd already told them this info myself and this issue had not been fully investigated because my hands have been so painful for 4 weeks now. But I was ignored so I rang up and was shocked at the way I was spoken to. The employee spoke over me, told me there was nothing that would be investigated and told me to write in but they wouldn't change their mind or do anything about it. This wasn't just a normal rash, it was as if my hands were on fire and was excruciatingly painful and all from home bargains own brand rubber gloves. I have used rubber gloves for over 35 years and this was a first for me so obviously something wrong with this brand or pair, but home bargains don't give a damn and then speak to you like you're a fool. I'm disgusted with their customer service and their complete disregard towards what was a really important matter that needs investigating properly.
3 years ago
Home Bargains has a
3.2
average rating
from
277
reviews
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