I have written a very long and detailed review about this dispicable company. It appears it has not been printed, however I have had it printed on trust pilot, so if you can be bothered to go to TP you will be able to read what kind of company this is. It has no duty of care for its customers. The CEO can't be bothered to reply to your letters, perhaps he is too busy on his yacht to bother about us customers. The customer service is the biggest joke. How they call themselves customer service, they do anything but serve their genuin loyal customers. I or my friends and family will never shop in there again!!!