These guys are the worst of the worst. Tried to cancel my monthly SIM only contract but it is impossible to speak to a human being or cancel online. There is no working phone number, no contact email address and the help section of the website is a maze of generic responses that keep sending you back to square one. The "online help" is hosted by chat bots so if you need to talk about anything specific to your account there is no help. On top of this they then sent my account to a debt collector over a very small amount of money they believed I owed even though there had been no way for me to officially end the contract. The worst company I have ever dealt with in my entire life. Unless you enjoy poor customer service, stress and a damaged credit rating avoid like the plague. These guys are CRIMINALS.