I tried to cancel my contract in Dec 2019 only to find out that I was contracted until August 2020. I visited a Carphone Warehouse representative in August only to be told that I had to do it online. I am 90 years old and made touch online with help from a friend. I communicated with two African gentlemen who took on my request only to tell me that their accounts Dept would have to deal with my instruction. They passed me across only to be told that the Dept was closed. I left a message to cancel my account. ID Mobìle have sent debt recovery letters to me and reminders to pay despite me cancelling my a count back in September. They now say that I owe them for October, a November and December too. I am 90 years old and don’t know what to do next ?!