absolutely awful, i have been paying huge bills for months with no breakdowns, around £100 bills ?? next thing i know my phone is no longer working and has been cut off, getting threatening emails saying i'm being passed to a debt collector yet i call the number and they say everything is fine. so why is my Phone not working? For two months now during a pandemic, being isolated, not being able to call anyone or be called by anyone i have been trying to get through to SOMEBODY to help me and there is not a single number where you can get through to a real human being, the bot online is awful and cuts out after an hour of waiting to talk to a robot. i have sent multiple emails, tried to call, filed complaints and nothing. now my credit score and financial future is in jeopardy because of this and STILL nothing!? what do i do at this point and where do I turn!? AWFUL AWFUL company at this point they are putting people at risk and in danger!