Shocking experience with these people, i bought a sim a few months back and wanted to cancel as it had an anytime cancel the policy but when i went to do so they said they take a payment on the last day before you cancel (so you paying a full payment for no reason) when i said that's not right surely they said if you don't pay we will get the debt collectors round? xD and said would you like to stick with us instead just a horrible trap system to keep you with them and the customer advisor live chat assistant was horrendous with his attitude will be canceling still and never coming back would avoid at all cost