I concur and identify with most of the comments made. When my husband was in hospital very ill he maxed out on his allowance so I contacted ID to increase his contract (so that my husband could keep in touch) but they wouldn't deal with me said he had to contact them and then several months later when he passed away they said they needed proof of death before they could cancel the contract. What a shower, I'm off as soon as my contract ends.
2 years ago
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