Awful company. Website allowed purchase of phone that had been discontinued. Wasn’t contacted until two weeks later and after the payment was taken for the phone. Was advised the phone would not be made available and asked if I wished to cancel. I politely confirmed this and was advised that my money would be refunded within 5 working days. A month and several phone calls later I am still waiting on a refund. Each time I am promised that I will receive my money back within 5 working days. They fail to contact you when promised to and point blank refuse to contact you by email, thus avoiding any written log of the call. Was going to take two contracts out with these guys as I wanted to give them a chance. Needless to say this won’t be happening. Whilst writing this I still have not been refunded my initial payment for the phone I never received.