Would give No stars if I could. Terrible after sales service, and would encourage everyone to avoid this company. I've had no working phone for weeks after a pac code was used. I was added to emergency list and also vulnerable customer list.....and guess what? Still no phone after weeks of being without. They mostly use live chat and every operator gives different response, or passes the buck. DONT WASTE YOUR MONEY - ID MOBILE MAY SEEM CHEAPER THAN OTHERS, BUT IN THE LONG RUN I SHOULD HAVE PAID MORE MONEY AND WENT FOR A REPUTABLE COMPANY WITH GREAT CUSTOMER SERVICE. I WOULD NEVER RECOMMEND ID MOBILE AND WILL NEVER USE THEM AGAIN!!!