Avoid ID Mobile at all costs. They have no customer service available, just chat and they will act like sloths with replying to any queries, then because they took so long you lose connection and have to start from the beginning all over again...an hour gone and you're still trying to resolve your issue. ID Mobile have no payment reminders, you miss a payment by accident they put that straight on your credit score. My score went down 120 points just because of a £32.99 missed bill, I get paid £5k a month after tax- I have no issues making payment. This is not fair, but again no customer service available to help me rectify this utter violence on my credit score. I'm putting this personal experience clear for all to see as all other networks EE, VODAFONE, O2, TESCO MOBILE, etc..all come with customer service- I guess they value their customers. AVIOD ID MOBILE!! 😤