Big regret. ID arbitrarily started the billing period even before I had received and could use the product. No apologies, no corrections, no compensations, they blamed it on a third party and the third party blamed them back. The customer took the L. The signal is terrible, if I am inside a building my phone won't work, in many areas of London my phone won't work. And when I say it won't work I mean it won't work at all. Choose ID if you like wondering the city with an expensive Samsung Ultra 5G in hands chasing signal. Customer support and customer care non-existent.