This is the worst customer service and phone provider service I have ever had. I cannot make or receive phone calls most of the time. The lady on customer service (if you can get hold of them) was rude and said the issues where that there’s service black spots in my home, work place and funny enough most other places I visit (central London might I add). She said I should be standing still in my home if I want to make phone calls and that the issue honestly in her words is that I’m being mobile - with my mobile, ironic. Like we’ve gone back in time 50 years. I’ve now had to pay the charge to leave, they were extremely unhelpful about helping resolve the issue and the phone call where I was cut out after 15 minutes then the next phone call which consisted of 25 minutes of ‘hello, are you there’ was not able to be used as evidence as I had successfully been able to place the call. You’d truly think you were on a TV show being pranked. Avoid at all cost!