Similar story to many others. I took a SIM only deal out for my 11 year old in Sept'17 and capped the monthly amount at £5 above the £3.99 tariff. Today I saw a charge of £78.99 for ID mobile come out of my account and then realized the cap was removed some time in Nov'17 and they have charges me £49 for Dec'17 and the above for January. We're already up to £78 for the February bill. They cannot explain why the cap was removed or who authorized it (it certainly wasn't me). Am now fighting to get my money back with useless and often rude Call Centre staff based in South Africa (they read from a script, keep repeating irrelevant points and have no care for their Customers at all). This company is a disgrace - I will be reporting it to Watchdog and whoever else will listen. Am surprised it's not already been highlighted as a "scam" for want of a better word.